This website is administered by BPO Certification Institute, Inc. (BCI). The basic purpose of is to be a web based partner/member management system and tool to help you manage your relationship with BCI. BCI as an Organization wants you to feel secure in using this site and is committed to maintain your privacy while doing so.

You can understand better how we protect the privacy of any visitor (for example, through our site's technical architecture); and directly (for by going through the following information.

Kind of information we collect

Information on is collected when you submit information on various links of

An important example of information we collect indirectly is through our Internet access logs. When you access, your Internet address is automatically collected and is placed in our Internet access logs.

Most of the information we collect is through compulsory submission. We provide the opportunity to you for registering as a BCI Employee, Certification Training Provider (CTP), as a CTP Center, BCI Enterprise Customers, BCI Members and BCI Certification Registrant, ordering a packaged learning product offered by our content and E-Learning Partners, or participate in any survey related to BCI Human competence and Enterprise certification. When we collect such information, we inform you as to why we are collecting such information and how we will use the same. You have to compulsorily submit or any information pertaining to you.

Information use on

We interpret to determine what is most important about our site, to help us improve it, and finally, to analyze how we can customize to make it effective and user friendly. We may also use information for other purposes, which we would describe to the visitor at the point we gather any such information.

Our information sharing Policy with outside parties

As an organization which is global, information may be transferred to our various global locations. We will never sell individual data and will share it only for internal use. There will be times when we are bound to share some information, for example, in the case of an Enterprise Customers looking to recruit BCI certified talent or willing to interact with BCI certified BPO enterprise where we need to provide our customers/governments/Industry association with this information.

What about sensitive personal information?

We do not generally collect sensitive personal information through our site, if we do collect such data; we take your consent to our proposed uses of the information.

What about data security policy?

We take appropriate measures to maintain the security of our visitor’s data on You as a visitor should understand that due to the open nature of the Internet data may flow over various networks without security measures and can be accessed and used by individuals other than those for whom the data is meant for.

Changes to this privacy policy

BCI may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

If you have any questions now or during your visit, please write to us on


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